Website: loadgo.shop
Contact Email: contact@loadgo.shop

At LoadGo, we value the trust you place in us when shopping, browsing, or communicating through our website. This Privacy Policy explains the information we collect, why we collect it, how we safeguard it, and the rights you have over your personal data. By continuing to use our website, you agree to the practices outlined below.

1. Information We Collect

1.1 Information Provided Directly by You

This includes but is not limited to:

• Name

• Email address

• Phone number

• Delivery and billing address

• Payment and transaction information

• Customer support inquiries

• Order details and purchase history

1.2 Automatically Collected Data

When you browse the site, we may automatically collect:

• Browser type and device information

• IP address and approximate geographical location

• Pages visited and time spent

• Click paths and on-site interactions

• Cookies and session identifiers

This information helps improve website performance, user experience, and service efficiency.

1.3 Data from Third Parties

We may receive limited user information from:

• Logistics providers

• Payment processors

• Marketing or tracking platforms

• Security and fraud detection systems

We do not receive or store full payment card data.

2. How Your Information Is Used

Your data may be used for the following purposes:

• Processing and fulfilling customer orders

• Sending order updates, confirmations, and receipts

• Providing after-sales assistance

• Personalizing website content and product recommendations

• Marketing, newsletter distribution, and promotions (only with consent)

• Enhancing website stability and security

• Identifying suspicious or fraudulent activity

• Meeting legal, governmental, or compliance requirements

We never sell customer data to external companies.

3. Sharing of Information

Your information may be shared with:

• Reliable logistics and shipping partners

• Financial institutions and payment gateways

• Technical hosting providers

• Analytical or marketing tools

• Government authorities if legally required

Every partner is expected to protect data confidentiality at industry-acceptable standards.

4. Cookies and Tracking Tools

Cookies help improve your shopping experience by:

• Keeping items in your cart

• Saving login and browsing preferences

• Tracking website analytics

• Supporting faster navigation and loading speeds

Users may disable cookies through browser settings. However, some site functions may not perform correctly afterward.

5. Data Storage & Security

LoadGo employs multiple safeguards including:

• SSL encryption

• Regular threat monitoring

• Restricted data access controls

• Secure server environments

While we make reasonable efforts to protect your information, no digital transmission is 100% risk-free, and users acknowledge inherent online security limitations.

6. Your Privacy Rights

Depending on your region, you may have legal rights such as:

• Requesting a copy of your stored data

• Asking us to update or correct personal information

• Requesting deletion of your information

• Opting out of email marketing

• Restricting certain processing activities

To exercise any rights, contact us at:

contact@loadgo.shop

We may require identity verification before processing a request.

7. Policy Changes

This policy may be updated occasionally. The version published on this page will always be the most current.