1. Processing Time

Orders are processed within:

• 1–3 business days before shipment

• Orders placed on weekends or holidays begin processing the next business day

In rare peak periods, processing times may be slightly extended.

2. Estimated Delivery Times

Typical delivery timelines are:

• United States: 7–12 business days

• Canada: 8–15 business days

• United Kingdom & Europe: 8–16 business days

• Australia & New Zealand: 10–18 business days

• Other regions: 10–22 business days

Delivery times may vary due to postal service factors, customs, extreme weather, or global transport delays.

3. Tracking Information

After shipment:

• A tracking number will be emailed automatically

• Tracking may take 24–48 hours to begin updating

4. Shipping Regions

We ship to many international destinations. If an address cannot be serviced, we will contact the customer before dispatch.

5. Taxes & Import Duties

International shipments may be subject to:

• VAT

• Import duties

• Brokerage or customs fees

These charges are determined by the destination country and are the responsibility of the recipient.

6. Lost or Delayed Packages

If your package has not updated for an extended period, contact us at:

contact@loadgo.shop

We will help initiate a carrier investigation and update you accordingly.